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Venue Operations Lead

Job description

Job Description

Venue Operations Lead – Major Venues

Location

Primary base: Silverstone Operational lead responsibility at: Coventry
With national major event deployments as required.

Reporting Structure

  • Reports to Venue Presentation Manager – Silverstone (for Silverstone operations and development)

  • Reports directly to Regional Manager – Coventry (for Coventry contract delivery)

  • Works alongside Assistant Venue Presentation Manager – Silverstone

Role Overview

The Venue Operations Lead (VOL) is a developmental leadership role combining structured progression at a major venue with full operational accountability for a matchday contract.
Based primarily at Silverstone, the VOL will support operational planning and delivery across race events, hospitality activity and high-footfall venue operations.
In parallel, the VOL will take full responsibility for planning and delivering matchday presentation services at Coventry, reporting directly to the Regional Manager.
This is a hands-on operational leadership role requiring event-day presence, live decision-making and ownership of service standards.
The role forms part of CleanEvent’s succession planning pathway toward Assistant Venue Presentation Manager and Venue Presentation Manager positions.

1. Silverstone – Operational Development & Delivery

  • Support labour forecasting and workforce deployment modelling

  • Assist with recruitment coordination and rostering

  • Contribute to event mobilisation planning and documentation

  • Attend client and venue planning meetings

  • Support supervisor leadership and briefing preparation

  • Be operationally present during race events and key activity days

  • Monitor presentation standards and escalate issues appropriately

  • Take ownership of defined operational workstreams as capability develops

Silverstone acts as the structured development environment for progression into senior venue leadership roles.

2. Coventry – Contract Operational Lead

  • Labour forecasting, deployment planning and cost awareness

  • Recruitment coordination where required

  • Supervisor leadership and briefing

  • Matchday operational delivery and live decision-making

  • Health & Safety compliance

  • Quality control and service standards

  • Post-event reporting and performance analysis

Accountability for matchday delivery at Coventry sits with the role holder.

3. Major Events Deployment

  • Equipment coordination and logistics

  • Labour mobilisation support

  • Documentation and compliance alignment

  • On-site operational leadership support

  • Exposure to multi-site event delivery environments

Irregular hours and national travel will be required during peak periods.

Development & Progression

This role forms part of CleanEvent’s operational leadership pathway.
The successful candidate will gain structured exposure to: * Full event lifecycle planning

  • Labour modelling and financial discipline * Client relationship management
  • Multi-site contract delivery * Leadership and people management
    Progression pathway may lead to Assistant Venue Presentation Manager or Venue Presentation Manager roles within the business.

Candidate Profile

  • Demonstrates leadership capability and accountability

  • Thrives in high-pressure event environments

  • Is confident leading matchday operations

  • Is organised, proactive and commercially aware

  • Is flexible with evenings, weekends and national travel

  • Holds a full UK driving licence

Experience in sport, events, hospitality or facilities operations is desirable.

Working Pattern

  • Event-driven schedule

  • Evenings and weekends required

  • National travel required for major events